Returns & Refund Policy

At FreshBite, we want you to feel confident when placing your order. We offer a 30-day return policy, subject to the conditions below.

365-Day Money-Back Guarantee

We stand behind FreshBite with our 365-Day Money-Back Guarantee.

If you’re not satisfied with your purchase, you may contact us within 365 days of delivery to request a refund. Refund requests must include a genuine and reasonable basis for the claim, along with proof of purchase and, where reasonably required, supporting information or photos.

Products that have been deliberately damaged, misused, tampered with, or improperly stored are not eligible under our voluntary guarantee.

We reserve the right to review each claim and may decline claims that are fraudulent, abusive, unsupported, or do not meet the conditions of this guarantee.

This guarantee is in addition to, and does not affect, your statutory consumer rights.